Defender POS Software: Comprehensive Point-of-Sale Solution for Firearms Retailers

Defender POS is a specialized point-of-sale system designed to meet the unique needs of firearms retailers, FFL dealers, pawn shops, and shooting ranges. This all-in-one platform integrates retail operations, compliance management, inventory control, and eCommerce capabilities, streamlining business processes and ensuring regulatory adherence.

POS Management Features

– Manage firearm retail and eCommerce from one all-in-one POS system.
– Sell firearms, service bundles, and training/event tickets with ease.
– Schedule and manage gun range sessions and shooting classes.
– Schedule and manage gun range sessions and shooting classes.
Accept modern payments with built-in NFC and RFID support.
– Receive weekly system updates with enhanced features and tools.
– Access over 80+ advanced functions for better compliance, speed, and usability across all store locations.

Firearms Business Tools & Integration

– Seamless integration with FastBound for automated FFL management, including
digital bound book updates, firearms transfers, and certificate syncing (FastBound account required).
– Built-in gun range scheduling and management for indoor/outdoor facilities.
– Easy setup for firearm safety classes, training sessions, and certification courses.
– Layaway options for high-ticket items to boost customer accessibility and satisfaction.
– Automated product feed integration with Lipsey’s distributor catalog (Lipsey’s account required).

Mobile POS Capabilities with Defender POS

– Take customer orders from anywhere—ideal for remote events or offsite sales.
Conduct quick and accurate inventory counts at any location, any time.
Seamlessly transfer orders between Defender POS systems for greater flexibility.
– Instantly view customer profiles, purchase history, and rewards status.
– Integrate remotely with FastBound for ATF-compliant firearm tracking (account required)

Efficient Inventory Management with Defender POS

– Manage inventory across multiple store locations with advanced tools.
– Transfer products seamlessly between stores for better stock control.
– Generate barcodes, labels, and tags for easy tracking and organization.
– Get real-time store valuations to monitor inventory value at any time.
– Leverage product forecasting to predict demand and optimize stock levels

Advanced Customer Management Features

– Track customer purchases and monitor loyalty program progress.
– Rank customers by lifetime spend and automatically apply discounts.
– Create advanced customer profiles with customizable fields.
– Automate special deals for returning and current customers.
– Sync customer data across eCommerce platforms and multiple physical stores.

eCommerce Management Features

– Sync data seamlessly across all physical stores and your eCommerce platform.
– Manage and customize your eCommerce store’s branding.
– Design a unique look and feel for your website.
– Optimize your website for mobile users.
– Merchandise products effectively, with rankings and location management.

Customer Service Features

– Access over 350 video guides covering every feature and option.
– Choose between included or optional additional support services.
– Quick, one-click remote support for efficient troubleshooting.
– Employee training options, including for seasonal cashiers.
– 24-hour Help Desk available for assistance.